Difference between revisions of "Troubleshooting"

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1. The very first thing to do if you run into issues with Long War 2 (or any XCOM2 mod for that matter) is to backup and delete the following folder:
 
1. The very first thing to do if you run into issues with Long War 2 (or any XCOM2 mod for that matter) is to backup and delete the following folder:
  
:<code>\My documents\my games\xcom2\xcomgame\config/<code>
+
\My documents\my games\xcom2\xcomgame\config
  
 
This is commonly refereed to as "refreshing the ini files"
 
This is commonly refereed to as "refreshing the ini files"
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2. The second thing to do is reboot your computer.
 
2. The second thing to do is reboot your computer.
  
3. The third thing to do is install and run the [http://steamcommunity.com/sharedfiles/filedetails/?id=641394554 "Remove Missing Mods" mod]: . After removing ANY mod open a recent Avenger save and click the "Unbind Missing Mods" button, save the game, exit to the desktop and reload the game. This should remove all traces of the now uninstalled mod(s).
+
3. The third thing to do is install and run the [http://steamcommunity.com/sharedfiles/filedetails/?id=641394554 "Remove Missing Mods"] mod: . After removing ANY mod open a recent Avenger save and click the "Unbind Missing Mods" button, save the game, exit to the desktop and reload the game. This should remove all traces of the now uninstalled mod(s).
  
4. Mod not working? Mods still have their effects after you disable them? [http://steamcommunity.com/sharedfiles/filedetails/?id=625230005 Tips here].
+
4. Mod not working? Mods still have their effects after you disable them? Try these [http://steamcommunity.com/sharedfiles/filedetails/?id=625230005 tips].
  
 
5. [http://imgur.com/a/RpyEd Common tips for mod users]
 
5. [http://imgur.com/a/RpyEd Common tips for mod users]
 +
  
 
== Helpful Troubleshooting Links ==
 
== Helpful Troubleshooting Links ==
 +
 +
http://support.2k.com/hc/en-us/articles/215908468-XCOM-2-System-Requirements
  
 
http://support.2k.com/hc/en-us/articles/217132417-XCOM-2-Basic-Tech-Troubleshooting
 
http://support.2k.com/hc/en-us/articles/217132417-XCOM-2-Basic-Tech-Troubleshooting
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https://forums.2k.com/forumdisplay.php?776-XCOM-2-Technical-Support
 
https://forums.2k.com/forumdisplay.php?776-XCOM-2-Technical-Support
 +
  
 
== GPU performance improvements and troubleshooting ==
 
== GPU performance improvements and troubleshooting ==
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https://www.rockpapershotgun.com/2016/02/11/xcom-2-performance-fix/
 
https://www.rockpapershotgun.com/2016/02/11/xcom-2-performance-fix/
  
 +
https://www.reddit.com/r/Xcom/comments/44idsa/psa_things_you_can_do_to_improve_xcom_2/
 +
 +
https://www.reddit.com/r/Xcom/comments/351qyp/nvidia_graphics_card_issues/
 +
 +
https://www.howtogeek.com/175281/how-to-force-graphics-options-in-pc-games-with-nvidia-amd-or-intel-graphics/
 +
 +
 +
== The "Pure Virtual Function . . ." Bug ==
  
 +
This bug is directly related to your system memory (RAM) being overloaded. It appears to be rooted in the Unreal Engine code that runs XCOM2. THERE IS NO FIX other than reloading an earlier save. It is not related to a single mod, and is usually a combination of mods or other programs (or even Windows processes) causing your system RAM to max out. If it happens repeatedly begin by unsubscribing to some mods (Voice Packs in particular)and try running the game again.
  
== The Pure Virtual Function . . . Bug ==
+
== The "Stuck Under The Avenger" Bug ==
  
This bug is directly related to your system memory being overloaded. THERE IS NO FIX other than reloading an earlier save. It is not related to a single mod, and is usually a combination of mods or other programs (or even Windows functions) causing your system RAM to max out. Voice Packs are occasionally the culprit.
+
This big is most likely caused by an overloaded Graphics Card, it has nothing to do with the "power" of your GPU and can happen to anyone. It appears to be a timing issue when several functions cause your GPU to freeze up. The on screen location that you see under the Avenger is allegedly the map location "0,0" and it appears that the game defaults to that location when your GPU cannot process the incoming data. Reducing the number of mods appears to help, but as with the previous bug it is not caused by a particular bug, but it apparently exacerbated by running mods that tax your GPU.

Revision as of 14:36, 26 April 2017

Troubleshooting

1. The very first thing to do if you run into issues with Long War 2 (or any XCOM2 mod for that matter) is to backup and delete the following folder:

\My documents\my games\xcom2\xcomgame\config

This is commonly refereed to as "refreshing the ini files"

2. The second thing to do is reboot your computer.

3. The third thing to do is install and run the "Remove Missing Mods" mod: . After removing ANY mod open a recent Avenger save and click the "Unbind Missing Mods" button, save the game, exit to the desktop and reload the game. This should remove all traces of the now uninstalled mod(s).

4. Mod not working? Mods still have their effects after you disable them? Try these tips.

5. Common tips for mod users


Helpful Troubleshooting Links

http://support.2k.com/hc/en-us/articles/215908468-XCOM-2-System-Requirements

http://support.2k.com/hc/en-us/articles/217132417-XCOM-2-Basic-Tech-Troubleshooting

https://forums.2k.com/showthread.php?4212311-FAQ-Basic-Tech-Troubleshooting

https://forums.2k.com/forumdisplay.php?776-XCOM-2-Technical-Support


GPU performance improvements and troubleshooting

http://steamcommunity.com/sharedfiles/filedetails/?id=616682629

https://www.reddit.com/r/Xcom/comments/46e6cn/i_enabled_hardware_physx_and_performance_jumped/

https://www.rockpapershotgun.com/2016/02/11/xcom-2-performance-fix/

https://www.reddit.com/r/Xcom/comments/44idsa/psa_things_you_can_do_to_improve_xcom_2/

https://www.reddit.com/r/Xcom/comments/351qyp/nvidia_graphics_card_issues/

https://www.howtogeek.com/175281/how-to-force-graphics-options-in-pc-games-with-nvidia-amd-or-intel-graphics/


The "Pure Virtual Function . . ." Bug

This bug is directly related to your system memory (RAM) being overloaded. It appears to be rooted in the Unreal Engine code that runs XCOM2. THERE IS NO FIX other than reloading an earlier save. It is not related to a single mod, and is usually a combination of mods or other programs (or even Windows processes) causing your system RAM to max out. If it happens repeatedly begin by unsubscribing to some mods (Voice Packs in particular)and try running the game again.

The "Stuck Under The Avenger" Bug

This big is most likely caused by an overloaded Graphics Card, it has nothing to do with the "power" of your GPU and can happen to anyone. It appears to be a timing issue when several functions cause your GPU to freeze up. The on screen location that you see under the Avenger is allegedly the map location "0,0" and it appears that the game defaults to that location when your GPU cannot process the incoming data. Reducing the number of mods appears to help, but as with the previous bug it is not caused by a particular bug, but it apparently exacerbated by running mods that tax your GPU.